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We always want to improve our offering. Help us do this by providing your honest feedback.
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Communication
How would you rate the clarity and frequency of our communication?
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5
4
3
2
1
1 being lowest, 5 being highest
Were your questions and concerns addressed promptly and satisfactorily?
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Yes
No
How useful did you find the weekly update?
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5
4
3
2
1
1 being lowest, 5 being highest
Professionalism
How would you rate the professionalism of our team
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5
4
3
2
1
1 being lowest, 5 being highest
Were our team courteous and helpful?
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Yes
No
Efficiency
Did you feel that we represented your interests effectively?
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Yes
No
How would you rate the professionalism of our team
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5
4
3
2
1
1 being lowest, 5 being highest
Were there any delays, and if so, were they communicated effectively?
No Delays
Delays, but communicated effectively
Delays, not communicated effectively
Knowledge & Expertise
How confident did you feel in our knowledge and expertise in handling your transaction?
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Extremely confident
Confident
Somewhat confident
Not confident
Were any complex issues explained clearly and understandably?
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Yes
No
Had no complex issues
Price / Value
How would you rate the value for the price paid for our services?
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3
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1
1 being lowest, 5 being highest
Do you feel that our fees were reasonable and transparent?
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Yes
No
Did you receive the level of service and results you expected for the price paid?
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Yes
No
Customer Experience
How would you rate your overall experience as our client?
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5
4
3
2
1
1 being lowest, 5 being highest
Were our team courteous and helpful?
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Yes
No
Did you feel supported throughout the case?
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Yes
No
Overall Satisfaction
How satisfied are you with the overall service provided?
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Very Satisfied
Satisfied
Somewhat Satisfied
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Would you recommend our services to others?
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